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New in 3.30.0

Gateway connectivity outages

This section explains how gateway outage alert notifications work in The Things Stack.

How to configure gateway outage alerts

After an alert notification profile has been created, the profile can be associated with a gateway. In the General settings section of the Console, select the Alert profile and click Save changes.

Note:
If the alert notification profile has been marked as the default profile, this step may be skipped.
Set Alert Notification Profile

How a gateway connectivity outage alert is triggered

The Things Stack generates alerts when a gateway has been disconnected for too long. By default, a gateway connectivity outage alert is generated if a gateway is disconnected for longer than 10 minutes.

How often a gateway outage notification is sent

Gateway connectivity outage alerts generate notifications upon opening and closure, and every 6 hours in between these two events.

How long is a gateway connectivity outage alert open

Gateway connectivity outage alerts will not stay open in perpetuity. By default, the alerts will be closed automatically after being open for 24 hours.

← Receiving alert notifications

On this page

  • How to configure gateway outage alerts
  • How a gateway connectivity outage alert is triggered
  • How often a gateway outage notification is sent
  • How long is a gateway connectivity outage alert open

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