DIY tools | |||
---|---|---|---|
Event infrastructure for debugging | |||
Access to Knowledge Base, Documentation, Forum | |||
Network health monitoring & alert service | |||
Access | |||
Response Times* | On all queries 8h | On all queries 4h | Custom |
Usage policy | 2 contacts | 6 contacts | Unlimited contacts |
Communication Channels | Email/portal | Email/portal | Email/portal phone/chat |
Access | |||
Ad-hoc troubleshooting and root cause analysis** | |||
Migration support for devices, applications and gateways from other networks | From The Things Network | ||
Expertise for implementing LoRaWAN best practices | |||
Expertise for advanced topics: FOTA, end-to-end security, LoRaWAN 1.1.x | |||
Reviews on specific implementations of architecture, code and security | |||
Periodic network health checks and pro-active guidance | |||
Competence training and certification | |||
Assigned technical account manager | |||
Monthly fee | €150/month (included in Bundle 2) |
€500/month (included in Bundle 3) |
Custom |