The Things Stack Deployment Options Pricing Move from TTN to TTI The Things Stack plans LoRaWAN security LoRaWAN peering Platform integrations AWS integrations Secure elements 2.4GHz LoRa Device maker enablement Device maker support News Customer cases Support FAQ Documentation Usecase selector Our Team Careers Contact Us Account Get Started
Account Logout


Implementing LoRaWAN can be complex, especially at scale. Our support engineers provide guidance in your development journey. So you get things right the first time, and don't spend time debugging issues unnecessarily.


€200 / month

Get started


€600 / month

Get started


€1000 / month

Email us
Do-it-yourself Tools

The Things Stack events infrastructure for debugging

Access to Knowledge Base, Documentation, Forum

Network health monitoring & alert service


Response Times*

8 hours

4 hours


Who can submit tickets?

2 contacts

6 contacts

Unlimited contacts

Communication Channels

Email / support portal

Email / support portal

Phone / Slack / email / portal


Ad-hoc troubleshooting and root cause analysis**

Device migration support from other LoRaWAN networks

Expertise for implementing LoRaWAN best practices


Advanced setups, including firmware updates for end devices, end-to-end security, custom architectures, etc.


Reviews on your architecture, code, security implementation, etc.



Periodic network health checks and pro-active guidance



LoRaWAN capabilities training and The Things Stack certification



Assigned technical account manager



Monthly fee




* CET/CEST business hours
** Read our
Service Level Agreement to understand which device and gateway configurations are in scope