The Things Stack events infrastructure for debugging
Access to Knowledge Base, Documentation, Forum
Network health monitoring & alert service
Who can submit tickets?
Phone / Slack / email / portal
Ad-hoc troubleshooting and root cause analysis**
Device migration support from other LoRaWAN networks
Expertise for implementing LoRaWAN best practices
Advanced setups, including firmware updates for end devices, end-to-end security, custom architectures, etc.
Reviews on your architecture, code, security implementation, etc.
Periodic network health checks and pro-active guidance
LoRaWAN capabilities training and The Things Stack certification
Assigned technical account manager