v3.25.2

Getting Started Devices Gateways The Things Stack Integrations Reference
Get The Things Stack

The Things Stack

    Overview
  • Basic Concepts
  • The Things Stack Cloud
    • Subscription and Billing Management
    • Cloud Addresses
  • Host The Things Stack
  • Interact with The Things Stack
  • Manage The Things Stack
  • Migrate to The Things Stack
  • Packet Broker
  • Troubleshooting

The Things Stack Cloud

The Things Industries offers The Things Stack as hosted software as a service (SaaS).

This guide explains how to manage and customize your cloud account.

Tenants on Shared Infrastructure

The Things Stack Cloud is a multi-tenant environment. This means that while each customer has their own isolated network, the underlying infrastructure is shared with other customers.

After starting your The Things Stack Cloud subscription, you will receive an email with the details of your tenant and details of your admin user.

Clusters

The Things Stack Cloud is a multi-cluster deployment. This means that while your account information is stored in a central location, you can connect your gateways to a closer cluster, and route all your IoT traffic in that cluster. This can significantly reduce latency because your traffic would not have to cross half the planet.

The Things Stack Cloud currently has the following clusters:

Cluster ID Name Location
au1 Australia 1 Sydney, Australia
eu1 Europe 1 Ireland
eu2 Europe 2 UK
nam1 North America 1 California, USA

If you navigate to this link, you can find out which The Things Stack Cloud clusters are recommended for your deployment based on the location of your devices and immediately log into its Console.

Recommended clusters

See the Cloud Addresses for details about cluster, Console, API endpoints and other The Things Stack Cloud addresses.

Status Page

Visit The Things Industries services status page to check the current status of The Things Stack Cloud services. Be up do date with the recent The Things Stack Cloud upgrades, scheduled maintenances and reported incidents.

← Server Addresses Subscription and Billing Management →

On this page

  • Tenants on Shared Infrastructure
  • Clusters
  • Status Page

The Things Stack

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About this page

Last changed by Krishna Iyer on 19 Apr 2023.
Restructure documentation (#1076)

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